Hi Nick, Are you saying that previewing a certificate (by clicking pdf icon on document list) is hanging but the same certificates are printing OK when print directly to printer ?

If not printing directly and not previewing either then same issue which is Open Office backend process is hung and not accepting new requests to do the merge and generate printout or pdf preview. We recently managed to find an issue with the open office communication which caused this very occasionally when two users tried to talk to open office at exactly the same time (hence why it was occasional). We have rectified in final 1.3 update which is due for release in the next week.

Unfortunately to rectify you need to stop Tomcat, terminate any soffice.bin process running as the openvpms user and then restart Tomcat.

If hanging previewing and not when printing direct then I think maybe a Adobe issue .. Like waiting for license agreement or update notification but obscured by browser window so you think it is hung ...

Cheers Tony

On 3/03/09 12:58 PM, "paradisevets@internode.on.net" :

> Can anyone tell me how to undo Adobe Reader Freezes - no certificates or other > documents using it automatically print (ie on receipting after a consult) and > if you click on an certificate in a patient history the program hangs > necessitating log off & re login > > Nick > _______________________________________________ > OpenVPMS User Mailing List > users@lists.openvpms.org > To unsubscribe or change your subscription visit: > http://lists.openvpms.org/mailman/listinfo/users > Posts from this mailing list can be viewed online and replied to in the > OpenVPMS User's forum- http://tinyurl.com/openvfu

_______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: http://lists.openvpms.org/mailman/listinfo/users Posts from this mailing list can be viewed online and replied to in the OpenVPMS User's forum- http://tinyurl.com/openvfu