Feature requests

I have a couple feature requests from our staff that I'd like to pass along:

1. Add some notification that there are notes on a customer account (not patient). We're using alerts for some things, but other things are just logged as notes. The staff won't remember to look in notes all the time, so having some indicator that notes are available would be good for business. I'm thinking of something like the little bell that shows up for patient alerts/reminders.

2. Here's a write-up from the staff on the second item:

Ideally, it would be great if there was a way to manually input vaccine information into the computer when a new tray is opened. In other software systems: Cornerstone and ClienTrax that I've worked with, we could enter the serial number and expiration date as well as the name/type of vaccine into the computer. 
 

This would be great for the FVRCP and FELV vaccines, that right now, we have to keep a paper log on the refrigerator. Whenever a vaccine is invoiced, this information would be stored in their patient record.
 

For the Rabies, having to repeatedly type in the following information is tedious and time consuming. I have attached a screen shot of the window where  we enter all the information.
 

Here is an example of what needs to be entered each time:
 

Merial Purevax Rabies   (Vaccination Product)

4/4/16                          (Vaccination Valid Until)
6/4/16                          (Product Expiration)

17378B                       (Lot/Serial #)
 

Again, if this information could be predisplayed, based on the information stored in the computer at the time the tray is opened, this would save lots of time. And when Rabies is selected as in invoice item, a window could pop up with the only item needing to be entered being the Tag #?
 
Cheers,
Paul

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Re: Feature requests

1. Any reason you can't use customer alerts for this purpose?

 

2. I think the new Product Batches feature in OpenVPMS 1.8 covers this:

Product Batches

Product batches can now be tracked, during charging and dispensing.

This can be used to:

  • auto-fill the expiration date of medication, based on the batch of a product at the current stock location
  • record rabies vaccination details given to a patient
  • determine who has been sold a particular product batch being recalled
  • report on stock about to expire

Batches are created via the Product|Batches screen, or by finalising a delivery that contains batch information.

 

You can try it out in the 1.8-beta-1 release.

Re: Feature requests

Paul - I agree with Tim A re the customer note notification.  The customer alert facility has more features than the customer note facility (ie end time, priority) and the same 2000 character note text.

There are two ways to transition from notes to alerts: a) gradual - tell users to use alerts for the stuff they want to warn of the in the left panel; b) switch - use some sql to change the existing notes into alerts.

If you want to survey the amount of information, I have a report that displays notes & alerts. The selection screen is:

Output is:

You can gather from the above that we make extensive use of alerts to flag the customer importance (as silver/gold/platinum depending on their business volume) and how we process them (do they want invoices via email).

Yell if you want it.

Regards, Tim G

Re: Feature requests

This is great. Thanks so much for your comments guys. Looking forward to 1.8... may give beta a try -- but always hesitant to put betas in a production environment. :)

Cheers, Paul

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