find a deactivated / deceased patient
Submitted by C.R.Godfrey on Wed, 09/10/2019 - 19:43
I have been unable to find the history of an owners previous dog which is now deceased. I look for both active and inactive patients but still cant find it. I hope it has not been deleted. I use cloud based version so does that mean I have back up in cloud?
Re: find a deactivated / deceased patient
OpenVPMS will not let you delete patients that have records.
There are multiple ways of locating patients:
1. Via Customers - Information - Select or Patients - Information - Select
Enter the patient name, and select Both in the Active field
2. Via Customers - Information
Select the customer, and in the Patients tab, untick 'Hide Inactive Patients'
All patients for the customer will be listed. Click on the patient link to display it in Patients - Medical Records.