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how to correct double entry of patient and how to edit patient details

Submitted by C.R.Godfrey on Wed, 10/10/2018 - 19:29
in

We have made an error and entered a patient twice. How can one patient be deleted. Also how can patient details - eg patient name be changed? 

‹ adding appointment if new client Vetconnect Plus link in Patient Medical Records - Summary ›

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Re: how to correct double entry of patient and how to edit ...

Submitted by tanderson on Wed, 10/10/2018 - 20:24.

If you want keep history you can merge two patients via Patients - Information - Merge. You need to have administrator privileges to do this.

You can only delete patients if they don't have any data, using Patients - Information - Delete. If they have data (e.g. an owner, medical records etc), you will be prompted to deactivate the patient instead. This unticks the Active flag, and the patient will be excluded from searches.

 

 

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