Reminder response
Submitted by bellvet on Tue, 13/07/2010 - 14:46
Hi,
Is there a way on OpenVPMS that I can monitor the response we get from clients after the patient reminders are sent out?
Sandra.
Reminder response
Hi Sandra,
OpenVPMS holds all the information necessary to produce a report on reminder response rates including reminder counts, last sent dates, completed dates etc.
Don't think there is a report developed to collate this information yet but would be pretty straight forward I believe.
I assume you would need a report by Reminder Type detailing In progress, Completed after 0,1,2,3,4 reminders. , and Cancelled with % and counts for a specified due date date range?
Cheers
Tony
Re: Reminder response
Hi Sandra, Tony,
Try Reminder Statistics report - seems to provide all the info. Not sure if it works in all versions
Nick
Sorry - just noticed this is from a year ago, for some reason at the top of my screen