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Reminder SMS vs Appointment Reminder SMS

Submitted by Jimvet on Fri, 04/09/2015 - 18:25
in

Hi team,

We are implementing the new SMS Reminders from V1.8 and wonder if there is any way that this could be used for Appointment SMS reminders ? I presume SMS reminders are only sent when the report is run, say for annual vaccinations, blood tests, etc and thus would be inappropriate for a pre-set Appointment reminder to automatically remind owners via SMS that they have an appointment, say the next day (correct me if I am wrong here). I also see there are a couple of projects for:

 
I presume they are for what I describe. It looks as though they are both unfunded - is that still the case ?
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Re: Reminder SMS vs Appointment Reminder SMS

Submitted by tanderson on Tue, 08/09/2015 - 17:33.

Patient reminders are not really suitable to trigger appointment reminders as you would need to:

  • create a patient reminder for each appointment
  • run Reporting -> Reminders -> Send All on a daily basis to send the appointment reminders out

It sounds like the SMS Appointment Reminders (Automatic) project is the one you are after, but neither project has attracted funding.

If they need to be clarified, let me know.

-Tim

 

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