Good evening wise people,

I would like to check on the rounding up or down of volumes of medications and not sure where to go.

Have found our s8 drugs are being rounded so our S8 books are not matching the stock volumes on OPEN

ie sign out 0.05mls and is rounded down to 0 when I run a report

So I would like to ensure that it is configured to 2 decimal points.

Thank you Anna

I am trying to work out sales by Product Type to assess possible loss of pharma/medication and or OTC sales (to online competitors). Is there such a report?

Feature Request
 

We have a number of pets owned jointly.  

This means - all the owners are current owners but the dog will stay with one or the other at various times rendering that owner active

Currently the only way of switching is adding and removing end dates  and start dates

I propose that a pet could have multiple owners that only have a startdate, the active flag becomes a boolean switch that is rendered in the UI as a check box. 

Good afternoon,

I want a list of clients with discounts applied to them.

I have found the Report - Customer Discount , which I feel is the correct one.

We are running 2.4 beta 2

I have downloaded reports before, have it as a type = report, report type = financial

but when I run it the report is a blank page and I am not sure what I am doing wrong

The report has a start and end date, but we have no end date on the discounts that have been applied to clients - but I dont think this should impact on the report?

Hello I apologise if this has been covered, but I am going through the price increases for idexx and cannot find some new products

Old product was cytology CYA2 for second site, but now on the 2024 directory of service they do not have that product but have a new product for 2 sites as CYT2 but when I go to add this product there is no product lab test by that name

I am trying to get staff into the habit of using the Investigations Tab better as we have many clients call for results before we are calling them. It involves Vets better using the tab and marking results as 'reviewed'. I had previously worked with ezyVet where multiple 'received' or 'in progress' lab results slowed down the system to some extent. Is that the same in OpenVPMS and is there a way to bulk mark as 'reviewed' tests from e.g more than one month ago?

Thanks in advance,

Lauren

Was just wondering if in future there could be a feature implemented where we could directly edit document templates through Open? It is currently very tedious trying to edit or add templates (such as a euthanasia consent form for example) as (from my understanding) it needs to be uploaded as an external file?

Would be a massive time-saver to be able to just open the template within Open and be able to edit it as needed - all PMS I have used previously are able to do this and it's frustrating not being able to.

Hi,

We have a lot of duplicate clients on our system. I know there is a report for duplicate clients, but I'm wondering how we can prevent the duplicates at the start rather than merging them later.

Would there be any possible way that OpenVPMS could scan existing Customers phone numbers when a staff member is adding a new customer?

Some type of pop-up that would say "A customer with this phone number already exists - John Smith 0400123456, would you like to open that customer instead?"

Hi there,

I am having trouble delivering my invoices.

I have attached a screen shot of the error message.

The strangest thing is that eventually, could be 2 weeks time, the invoices do import.

I have spoken to Provet and they can not work it out.

Hoping someone may have experienced this and can help out.

Thank you,

Bernadette 

I hear that OpenVPMS are "super keen" on integration with VetNotes, a new app developed by Mitchell Sigley, the son of 2 vets from the NSW Central Coast. It translates verbal notes/records into written patient records and sounds quite promising.

Is there any truth to that? Happy to contribute.

https://www.vetnotes.ai/