General User's Discussion

Comments and discussion on the general functionality of the application including look and feel, performance etc. This forum connects to a mailing list. All posts from the mailing list are submitted to the forum and all posts submitted to the forum will be sent to the list.

Printing Notes from patient summary sc reen

Hi,

We have noticed when we print the notes from the patient summary screen that
the visit headings are not coming over correctly.

It seems that the visit heading does not come over for every visit and it
adds the heading for the next visit - that does not have notes (poss weight
check/counter sale) - as the heading for the visit the notes are on rather
than the visit reason for the actual visit containing the notes.

Seems to be a bit long winded but hopefully makes sense and others have found
same??

Cheers,

Bernie

_______________________________________________
OpenV

Printing Notes from patient summary screen

Hi,

We have noticed when we print the notes from the patient summary screen that the visit headings are not coming over correctly.

It seems that the visit heading does not come over for every visit and it adds the heading for the next visit - that does not have notes (poss weight check/counter sale) - as the heading for the visit the notes are on rather than the visit reason for the actual visit containing the notes.

Seems to be a bit long winded but hopefully makes sense and others have found same??

Cheers,

Bernie

Deceased Patient Report

Hi ,

Has any one else run the Deceased Patient Report recently? We had only 1 pet come up in a 6 wk period and know that many other pets have been pts. The report was already on our system as we have come across from another software system.

Thanks

Anna

1 step forward, 2 steps back?

Hi all,

We have just been upgrade(?) to v1.5 and I am confused. In following the forum discussions I gave up on the visit note discussions because not having seen the beta versions I could not understand what was going on, now I think I understand the fuss.

Vaccination Certificates - Need for Ba tch Numbers & Vet Registration Number

Good Morning - first time user, have just come over from Vetware. Lots of
good things with OPEN but must admit there are some things that have
surprised us a bit.

I have just been on the Vic Board web site for a DE course about record
keeping that said we need to have on our vaccination certificates both the
Vaccine Batch Number and Vet Registration Number.

Reminder field

Our second vaccination reminders are printing with a due date from 2 years ago (mergefield =

endTime) despite there being current due dates.

Can yo please advise what the correct mergefield should be.

Thanks, Nick

Credit Adjustment Taxation

Hi All,

I've noticed a strange behavior regarding credit adjustments. When I add a credit adjustment, and click okay, it auto-calculates a tax value for this. Is there some reason that it would be taxed? We use this for adding credit to people's accounts for referrals. Should we be using some other mechanism for this?

History Attachments

Can someone tell me if there is a maximum size of attachment?

When we scan in multiple page histories as PDFs and then try to attach them to a patient they appear as blank pages despite the PDF preview being ok. The latest history like this was 20 pages long and 12Mb. Smaller 1-3 page docs seem ok

Thanks, Nick

Vaccination Certificates - Need for Batch Numbers & Vet Registration Number

Good Morning - first time user, have just come over from Vetware. Lots of good things with OPEN but must admit there are some things that have surprised us a bit.

I have just been on the Vic Board web site for a DE course about record keeping that said we need to have on our vaccination certificates both the Vaccine Batch Number and Vet Registration Number. Are there any plans to update Vaccine Certificates?

Thank you, Anna Platt, Middle Brighton Vet

How do I add a new payment TYPE

Hi,

Can anyone tell me how to add a new payment type, eg: direct deposit?

Sandra.

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