General User's Discussion

Comments and discussion on the general functionality of the application including look and feel, performance etc. This forum connects to a mailing list. All posts from the mailing list are submitted to the forum and all posts submitted to the forum will be sent to the list.

Reminder Documents - sent as email - no attachment required

So we use JRXML files to provide email content for reminders - we don't really need an attachment...but reminders require a document attachment?  Is there any way around this limitation?

Price update

Hello - just after some advice for the easiest way to update our prices for external pathology...

Would like to keep the mark up the same - varies for different tests, and would like to have an end date and a start date for the new price..... is there an easy way as the thought of sitting down for hours manually adding in prices is not very appealing...

Thanks Anna

Macro For Notes section of Estimate

Hi Everyone,

I'm trying to make a macro I could type in the estimate notes section when we provide estimate for dentals.

I would like it to expand out as follows;

'Patient Name' would be put onto iv fluids

'Patient Name' would be put under GA

ect ect ect

I am not able to get the Patient Name to insert into a macro followed by plain text.

 

how many clients do I have?

There is possibly an infuriating problem with client numbers. I would like to know how many clients I have and also the number of new clients.

But I have found that when a new client is started the client number goes to 2 numbers above, not 1. Does that mean I have half the number given by the " client number". This is very annoying if correct. 

 

C Godfrey Sydney

 

Limit OTC Sales to Merchandise or NON S4(Prescription) Medications

Title says it all 

I actually thought this was already limited.  I think it should be restricted or alteast configurable.  

 

It is illegal in most states to sell a Prescription medication without associating it with a patient.

 

The Investigations List - Minimising the clearing work

Hi everyone,

We have only recently started using the Investigations workspace as a task manager for several test types. These test types update their statuses automatically. Examples include external & in-house lab tests and imaging studies. It has become a very busy list. We use the workspace to task manage external lab results. Clearing the list by hitting the "Mark Reviewed" button for all the other test types whilst simple enough, is time consuming for the staff assigned to manage this list.   

Autoscroll in user preferences

Autoscroll in schedules is a neat little feature. Very popular with our vets.

Our reception team don't love it :-) 

We noted today that if they disable it in their user preferences, the autoscroll does not happen on "Find" but the polling request ignores the user preference. 

Have I missed something?

Cheers

matt

Insurance Claim for reversed invoice

Our receptionist had a lapse yesterday processing a payment. Not sure exactly what caused her confusion but she ended up reversing the payment and the invoice.

The patient is insured and would like to claim for their visit. When we generate a claim, the amount claimed is $0. I assume the visit is associated with invoice 1326699 and as that invoice has been reversed it is generating a $0 claim.

Talkatoo

Has anyone used Talkatoo? One of our vets are doing a trial but wanted to know if it's something that could be intergrated with OpenVPMS. https://talkatoo.com/veterinary/

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