SMS
This is the screen used to compose and send an SMS message to a customer. For background, see Concepts|SMS.
The fields are as follows:
Phone - the phone number to which the SMS will be sent. If the customer has multiple phone contact numbers that are SMS enabled, then there will be a pull-down list for you to select from.
Message - the text of the SMS message - a maximum of 160 characters. The counter on the top of the box (120 in the above sample) shows how many more characters you can enter before your text will be truncated. 'Muffet' has a red underline to indicate that the browser's spell checker is unhappy.
Press the OK button to send the SMS.
Note that you can use macros when composing the message. You may find the following expression to be useful when building the macro called say 'smsr' using Administration|Lookups|Macros
concat($patient.name,' is now due. Pls call ",party:getTelephone($location),' for an appointment. Thanks ',$practice.name)
You could also create suitable macros for each vaccination, eg rg6 for 'Reminder: G6 Vaccination - "
Then you can simply type rg6 smsr into the SMS message text and press Enter to expand it to generate the text:
Reminder: G6 Vaccination - Muffet is now due. Pls call 9123 4567 for an appointment. Thanks Pets-R-Us
NOTE however, that the above macro will fail to expand if there is no current patient.