SMS Configuration: SMSGlobal Email2SMS
This screen is used to configure the SMS gateway for SMSGlobal. See also Concepts|SMS and Reference|Setup|SMS. The screen is in two parts - the top contains the parameters, the bottom allows you to test the setup.
The fields in the top half are as follows:
Name - the name of the connection
Description - a description which serves to clarify the name
Website - SMSGlobal's website
Active - uncheck this box to deactivate this configuration
Country Prefix - the country code, eg 61 for Australia, 44 for the UK, etc
Area Prefix - the digit used to prefix the area code, ie 0 for Australia - see also below
From - a valid email address - this must be the same as that entered in the Email to SMS settings in the Email Settings page at https://mxt.smsglobal.com/integrations/email-to-sms
Subject - placeholder subject. This is not used by SMSGlobal, but may be set to prevent mail servers from rejecting SMS emails as spam.
Maximum Parts - the maximum number of parts that may be sent in a single message. These are sent as multiple SMS by SMSGlobal, but are concatenated together so that the recipient sees a single message.
Each part is charged separately by SMSGlobal.
The specified number must not exceed that of the Maximum Messages Split Allowed setting in the SMSGlobal Email Settings page at https://mxt.smsglobal.com/integrations/email-to-sms.
The bottom half of the screen contains:
Number - the phone number to which the test message is to be sent
Message - the text for the SMS message
SMS Button - press to send the email
Email - this panel shows the email that will be sent
Status - this shows 'OK' if all is OK else an error message indicating what is wrong
To get the Email and Status to update you must press the Enter key when the cursor is positioned in either of the Number or Message fields.
Note: The Country and Area Prefixes are used to format phone numbers so that they have the required format. That is, the customer's number will be something like 0413 123 456, but the gateway needs the full international number, ie 61413123456. However, if the customer lives in another country then their number will be something like (for Hong Kong) 852 1234 5678. You need to indicate that this is an international number by prefixing it with a +, ie +85212345678.
So the logic is:
If the number starts with a +, strip it and use that number.
Else does the customer's number start with the Area Prefix? If yes, then strip the prefix and add the Country Prefix.