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Home › Online Documentation (1.8) › Customers › Account ›

Adjustments

Submitted by Guest on Tue, 24/06/2014 - 10:38

This is the upper level page for the various adjustment transactions.

  • Bad Debt Adjustment
  • Credit Adjustment
  • Debit Adjustment
  • Opening Balance
‹ Account up Bad Debt Adjustment ›
  • Printer-friendly version
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      • Restrict what products are available at each location
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        • Obsolete Document Templates
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    • New in 2.3
      • Implementation Checklist
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  • Online Documentation (2.2)
    • Introduction
      • Common Buttons
      • Common Screens
        • Edit
        • Email
          • Attach Document
          • Attach File
        • Print
        • Select
        • Upload File
      • Getting Around
      • Screen Layout
      • Clicks and Keys
      • Data Entry
      • Wildcards
      • Reporting
      • Press Alt-F1 for Help
    • Concepts
      • Accounting
      • Active/Deactivated
      • Addresses
      • Alerts
      • Barcodes
      • Categories and Classifications
      • Contacts
      • Deposit Accounts
      • Discounts
      • Documents
      • Error Handling
      • ESCI
      • Estimates
      • HL7
      • Identities
      • IDs
      • Insurance
      • Investigations
      • Local Procedures
      • Macros
      • Medical Record Locking
      • Messages
      • Names
      • OTC - Over The Counter
      • Payment Types
      • Practice and Locations
      • Prescriptions
      • Pricing
      • Pricing Updates
      • Printing
      • Problems
      • Product Batches
      • Products
      • Reminders
      • Reports, Forms, Letters and Documents
      • Schedules, Work Lists and Workflow
      • SMS
      • Stock Control
      • Suppliers
      • Taxes
      • Tills
      • Users
      • Visits
      • Workspaces
    • Customers
      • Information
        • Create/Edit
        • Confirm Delete
        • Confirm Merge
        • Customer Alerts
      • Documents
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Letter
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
      • Estimates
        • Create/Edit Estimate
        • Confirm Delete
        • Confirm Finalise
        • Confirm Invoice
      • Charges
        • Counter Sale
        • Credit
        • Invoice
          • Invoice Orders and Returns
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
        • Confirm Payment
      • Payments
        • Create/Edit Payment
        • Create/Edit Refund
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Account
        • Statement
        • Adjustments
          • Bad Debt Adjustment
          • Credit Adjustment
          • Debit Adjustment
          • Opening Balance
        • Balance Check
        • Confirm Adjust
        • Confirm Reverse
      • Communication
        • Confirm Delete
        • Create/Edit Alert
        • Create/Edit Email
        • Create/Edit Mail
        • Create/Edit Note
        • Create/Edit Phone
      • Select
      • SMS
    • Patients
      • Current Patient Alerts
      • Information
        • Confirm Delete
        • Confirm Merge
        • Create/Edit
          • Select Referral Veterinarian
      • Insurance
        • Create/Edit Insurance Policy
        • Insurance Claim
      • Medical Records
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
        • Create/Edit Alert
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Image
        • Create/Edit Investigation
        • Create/Edit Letter
        • Create/Edit Medication
        • Create/Edit Note
        • Create/Edit Prescription
        • Create/Edit Problem
          • Problem Presenting Complaint/Diagnosis selection
        • Create/Edit Reminder
        • Create/Edit Visit
        • Add Problem to Visit
        • Create/Edit Addendum
        • Create/Edit Link
        • Create/Edit Weight
        • New Medication Record prompt
        • New Visit & Note
      • Select
      • Select By Customer
    • Suppliers
      • Information
        • Edit Manufacturer
        • Edit Supplier (Organisation)
        • Edit Supplier (Person)
        • Edit Practice
        • Edit Veterinarian
        • Tabs
        • Confirm Delete
        • Confirm New
        • SMS
        • Create/Edit Insurer
      • Documents
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Letter
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
      • Orders
        • Generate Orders
        • Edit Order
        • Confirm Delete
        • Confirm Finalise
      • Deliveries
        • Select
        • Edit Delivery
        • Edit Return
        • Confirm Finalise
        • Confirm Invoice
        • Confirm New
        • Confirm Reverse
      • Charges
        • Edit Credit
        • Edit Invoice
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Payments
        • Create/Edit Payment
        • Edit Refund
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Account
        • Confirm Reverse
      • Select
    • Workflow
      • Scheduling
        • Appointment
        • Calendar Block
        • Confirm Delete
        • Copy Series
        • Delete Series
        • Edit Series
        • Move Series
      • Work Lists
        • Task
        • Confirm Delete
        • Worklist Document Print
      • Messaging
        • Messages
          • New/Reply/Forward
          • Confirm Delete
        • SMS
          • Edit SMS
      • Investigations
      • Visit Editor
        • Summary
          • Confirm Delete
          • Confirm New
        • Invoice
        • Reminders
          • Confirm Delete
          • Confirm Resend
        • Alerts
        • Documents
          • Confirm Delete
          • Confirm New
        • Prescriptions
          • Confirm Delete
        • Estimates
          • Confirm Delete
          • Confirm Finalise
          • Confirm Invoice
      • Check-Out Print
      • Customer Orders
        • Customer Pharmacy Order
        • Customer Pharmacy Return
      • Rostering
        • Shift
    • Products
      • Information
        • Confirm Copy
        • Confirm New
        • Create/Edit/View Medication
        • Create/Edit/View Merchandise
        • Create/Edit/View Price Template
        • Create/Edit/View Product Template
        • Create/Edit/View Service
        • Export Prices
        • Import Prices
          • Price Import Date Formats
          • Price Import Errors
        • Tabs
      • Stock Management
        • Stock Adjustment Create/Edit
        • Stock Transfer Create/Edit
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
        • Confirm Print
        • Export Stock
        • Import Stock
      • Batches
        • Create/Edit/View
      • Product Select
    • Reporting
      • Till Balancing
        • Confirm Adjust
        • Confirm Clear
        • Confirm Start Clear Till
        • Confirm Till
      • Deposits
        • Confirm Deposit
      • Debtors
        • Confirm End Period
        • Confirm Report
        • Confirm Statements
      • Charges
        • Search
        • Work In Progress
      • Reminders
        • Errors
        • Resend
        • Send
      • Reports
        • Report Criteria
      • Insurance
    • Administration
      • Organisation
        • Calendar Event
        • Clickatell
        • Deposit Accounts
          • Select
        • Insurance Service
        • Mail Server
        • OTC
          • Select
        • Practice
          • Select
        • Practice Location
          • Select
        • Roster Area
        • Schedule
          • Select
        • Schedule View
          • Select
        • Service Ratio Calendar
        • SMS Configuration: Clickatell SMTP Connection
        • SMS Configuration: Generic Email Gateway
          • Select
        • SMS Configuration: SMSGlobal Email2SMS
        • Stock Location
          • Select
        • Till
          • Select
        • Work List
          • Select
        • Work List View
          • Select
        • Confirm Delete
        • Confirm New
      • Types
        • Appointment
        • Cage Type
        • Calendar Block
        • Discount
          • Select
        • Discount Group
          • Select
        • Online Booking Times
        • Patient Alert Type
        • Product
        • Reminder
        • Reminder Configuration
        • Smart Flow Sheet Configuration
        • Task
        • Confirm Delete
        • Confirm New
      • Templates
        • Appointment Reminder SMS Templates
          • Create/Edit/View
        • Email Templates
          • Create/Edit/View
        • Letterhead & Document Control
          • Create/Edit/View
        • Patient Reminder SMS Template
        • Document Templates
          • Create/Edit/View
          • Summary
        • Delete Template
        • Select
      • Lookups
        • Address Format
        • Bank
        • Breed
        • Colour
        • Contact Purpose
        • Country
        • Credit Card
        • Currency
        • Custom Payment Type
        • Customer Account Type
        • Customer Alert Type
        • Customer Communication Reason
        • Customer Insurance
        • Customer Referral
        • Customer Type
        • Customer Vet
        • Demographic Update
        • Diagnosis (VeNom)
        • Diagnosis
        • Duration Formats
        • File Name Format
        • Macro
        • Message Reason
        • Message Status
        • Patient Alert Class
        • Person Title
        • Practice Type
        • Presenting Complaint (VeNom)
        • Presenting Complaint
        • Confirm Delete
        • Confirm New
        • Confirm Replace
        • Pricing Group
        • Product Group
        • Product Income Type
        • Reminder Group
        • Report Macros
        • Report Type
        • Species
        • Species (IDEXX)
        • State
        • Suburb
        • Supplier Account Type
        • Supplier Type
        • Tax Type
        • Units of Measure
        • Units of Measure Group
        • User Name Format
        • User Type
        • Veterinary Speciality
        • Visit Reason
        • Visit Reason (VeNom)
      • Laboratories
        • Laboratory
        • Laboratory Device
        • Investigation Type
        • Laboratory Test
      • ESCI
      • HL7
        • Connectors
          • HL7 MLLP Receiver
          • HL7 MLLP Sender
          • Messages
        • Mappings
          • Cubex HL7 Mapping
          • HL7 Mapping
          • IDEXX HL7 Mapping
        • Services
          • HL7 Laboratory
          • HL7 Laboratory Test
          • Laboratory Service Group
          • Patient Event Service
          • Pharmacy
          • Pharmacy Group
      • Jobs
        • Medical Record Locker
        • Document Loader
        • ESCI Inbox Reader
        • Appointment Reminder Sender
        • Patient Reminder Queue
        • Patient Reminder Sender
        • Pharmacy Order Discontinuation
        • Scheduled Report
      • Users
        • Confirm Delete
        • Create/Edit/View
        • Select
      • Groups
        • Confirm Delete
        • Create/Edit/View
      • Roles
        • Confirm Delete
        • Create/Edit/View
      • Authorities
        • Confirm Delete
        • Create/Edit/View
      • Archetypes
        • Confirm Delete
        • Create/Edit/View
      • Style Sheets
      • System
        • Application Caches
        • Diagnostics
        • Document Locks
        • Plugins
        • Sessions
    • Help
    • How To
      • Administering OpenVPMS
        • Backup
        • Housekeeping
      • Appointment Reminders
      • Correct 'patient added to wrong customer'
      • Deputy Integration
      • Email template Tips - Jaspersoft Studio
      • Email Template Tips - Open Office
      • HL7 Laboratories
      • HL7 Pharmacies
      • Online Bookings
      • Online insurance claims with PetSure VetHub
      • Online Investigations with IDEXX VetConnect
      • Orders and Deliveries
      • Over the Counter Refund
      • Patients and Customers - Adding
      • Patients and Customers - Finding
      • Print General Labels
      • Restrict what products are available at each location
      • Rostering
      • Smart Flow Sheet integration
      • Test Reminders
      • Use Gmail to send mail
    • Reference
      • Audit
      • Caching
      • Functions - JXPath Extensions
      • Functions - XPath
      • Help Topics
      • HL7
      • Reminder Export format
      • Report fields
      • Reports and Documents
      • Searching
      • Setup
        • Email
        • Multiple systems
        • Other countries/jurisdictions
        • Propercasing
        • SMS
        • Times, Dates and Language
      • Style - Colours
      • Style - Column Widths
      • Style - Labels
      • Style - Site
      • Toolbox
      • Tuning
    • Installing OpenVPMS
      • Browser Compatibility
      • Data Migration
      • Locale and Fonts - Unix
      • Locale and Fonts - Windows
      • New Installation
      • Requirements
      • Security
      • Subscription
      • Upgrade an existing system
        • Obsolete Document Templates
      • Upgrade to a new machine
    • New in 2.2
      • Implementation Checklist
      • Known Issues
    • Preferences
    • Troubleshooting
  • Online Documentation (2.1)
    • Introduction
      • Common Buttons
      • Common Screens
        • Edit
        • Email
          • Attach Document
          • Attach File
        • Print
        • Select
        • Upload File
      • Getting Around
      • Screen Layout
      • Clicks and Keys
      • Data Entry
      • Wildcards
      • Reporting
      • Press Alt-F1 for Help
    • Concepts
      • Accounting
      • Active/Deactivated
      • Addresses
      • Alerts
      • Barcodes
      • Categories and Classifications
      • Contacts
      • Deposit Accounts
      • Discounts
      • Documents
      • Error Handling
      • ESCI
      • Estimates
      • HL7
      • Identities
      • IDs
      • Insurance
      • Investigations
      • Local Procedures
      • Macros
      • Medical Record Locking
      • Messages
      • Names
      • OTC - Over The Counter
      • Payment Types
      • Practice and Locations
      • Prescriptions
      • Pricing
      • Pricing Updates
      • Printing
      • Problems
      • Product Batches
      • Products
      • Reminders
      • Reports, Forms, Letters and Documents
      • Schedules, Work Lists and Workflow
      • SMS
      • Stock Control
      • Suppliers
      • Taxes
      • Tills
      • Users
      • Visits
      • Workspaces
    • Customers
      • Information
        • Create/Edit
        • Confirm Delete
        • Confirm Merge
        • Customer Alerts
      • Documents
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Letter
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
      • Estimates
        • Create/Edit Estimate
        • Confirm Delete
        • Confirm Finalise
        • Confirm Invoice
      • Charges
        • Counter Sale
        • Credit
        • Invoice
          • Invoice Orders and Returns
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
        • Confirm Payment
      • Payments
        • Create/Edit Payment
        • Create/Edit Refund
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Account
        • Statement
        • Adjustments
          • Bad Debt Adjustment
          • Credit Adjustment
          • Debit Adjustment
          • Opening Balance
        • Balance Check
        • Confirm Adjust
        • Confirm Reverse
      • Communication
        • Confirm Delete
        • Create/Edit Alert
        • Create/Edit Email
        • Create/Edit Mail
        • Create/Edit Note
        • Create/Edit Phone
        • Create/Edit SMS
      • Select
      • SMS
    • Patients
      • Current Patient Alerts
      • Information
        • Confirm Delete
        • Confirm Merge
        • Create/Edit
          • Select Referral Veterinarian
      • Insurance
        • Create/Edit Insurance Policy
        • Insurance Claim
      • Medical Records
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
        • Create/Edit Alert
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Image
        • Create/Edit Investigation
        • Create/Edit Letter
        • Create/Edit Medication
        • Create/Edit Note
        • Create/Edit Prescription
        • Create/Edit Problem
          • Problem Presenting Complaint/Diagnosis selection
        • Create/Edit Reminder
        • Create/Edit Visit
        • Add Problem to Visit
        • Create/Edit Addendum
        • Create/Edit Weight
        • New Medication Record prompt
        • New Visit & Note
      • Select
      • Select By Customer
    • Suppliers
      • Information
        • Edit Manufacturer
        • Edit Supplier (Organisation)
        • Edit Supplier (Person)
        • Edit Practice
        • Edit Veterinarian
        • Tabs
        • Confirm Delete
        • Confirm New
        • SMS
        • Create/Edit Insurer
      • Documents
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Letter
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
      • Orders
        • Generate Orders
        • Edit Order
        • Confirm Delete
        • Confirm Finalise
      • Deliveries
        • Select
        • Edit Delivery
        • Edit Return
        • Confirm Finalise
        • Confirm Invoice
        • Confirm New
        • Confirm Reverse
      • Charges
        • Edit Credit
        • Edit Invoice
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Payments
        • Create/Edit Payment
        • Edit Refund
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Account
        • Confirm Reverse
      • Select
    • Workflow
      • Scheduling
        • Appointment
        • Calendar Block
        • Confirm Delete
        • Copy Series
        • Delete Series
        • Edit Series
        • Move Series
      • Work Lists
        • Task
        • Confirm Delete
        • Worklist Document Print
      • Messaging
        • Confirm Delete
        • New/Reply/Forward
      • Investigations
      • Visit Editor
        • Summary
          • Confirm Delete
          • Confirm New
        • Invoice
        • Reminders
          • Confirm Delete
          • Confirm Resend
        • Alerts
        • Documents
          • Confirm Delete
          • Confirm New
        • Prescriptions
          • Confirm Delete
        • Estimates
          • Confirm Delete
          • Confirm Finalise
          • Confirm Invoice
      • Check-Out Print
      • Customer Orders
        • Customer Pharmacy Order
        • Customer Pharmacy Return
      • Rostering
        • Shift
    • Products
      • Information
        • Confirm Copy
        • Confirm New
        • Create/Edit/View Medication
        • Create/Edit/View Merchandise
        • Create/Edit/View Price Template
        • Create/Edit/View Product Template
        • Create/Edit/View Service
        • Export Prices
        • Import Prices
          • Price Import Date Formats
          • Price Import Errors
        • Tabs
      • Stock Management
        • Stock Adjustment Create/Edit
        • Stock Transfer Create/Edit
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
        • Confirm Print
        • Export Stock
        • Import Stock
      • Batches
        • Create/Edit/View
      • Product Select
    • Reporting
      • Till Balancing
        • Confirm Adjust
        • Confirm Clear
        • Confirm Start Clear Till
        • Confirm Till
      • Deposits
        • Confirm Deposit
      • Debtors
        • Confirm End Period
        • Confirm Report
        • Confirm Statements
      • Work In Progress
        • Confirm Report
      • Reminders
        • Errors
        • Resend
        • Send
      • Reports
        • Report Criteria
      • Insurance
    • Administration
      • Organisation
        • Calendar Event
        • Deposit Accounts
          • Select
        • Insurance Service
        • Mail Server
        • OTC
          • Select
        • Practice
          • Select
        • Practice Location
          • Select
        • Roster Area
        • Schedule
          • Select
        • Schedule View
          • Select
        • Service Ratio Calendar
        • SMS Configuration: Clickatell SMTP Connection
        • SMS Configuration: Generic Email Gateway
          • Select
        • SMS Configuration: SMSGlobal Email2SMS
        • Stock Location
          • Select
        • Till
          • Select
        • Work List
          • Select
        • Work List View
          • Select
        • Confirm Delete
        • Confirm New
      • Types
        • Appointment
        • Cage Type
        • Calendar Block
        • Discount
          • Select
        • Discount Group
          • Select
        • Investigation
        • Online Booking Times
        • Patient Alert Type
        • Product
        • Reminder
        • Reminder Configuration
        • Smart Flow Sheet Configuration
        • Task
        • Confirm Delete
        • Confirm New
      • Templates
        • Appointment Reminder SMS Templates
          • Create/Edit/View
        • Email Templates
          • Create/Edit/View
        • Letterhead & Document Control
          • Create/Edit/View
        • Patient Reminder SMS Template
        • Document Templates
          • Create/Edit/View
          • Summary
        • Delete Template
        • Select
      • Lookups
        • Address Format
        • Bank
        • Breed
        • Colour
        • Contact Purpose
        • Country
        • Credit Card
        • Currency
        • Custom Payment Type
        • Customer Account Type
        • Customer Alert Type
        • Customer Communication Reason
        • Customer Insurance
        • Customer Referral
        • Customer Type
        • Customer Vet
        • Demographic Update
        • Diagnosis
        • Diagnosis (VeNom)
        • Duration Formats
        • File Name Format
        • Macro
        • Message Reason
        • Message Status
        • Patient Alert Class
        • Person Title
        • Practice Type
        • Presenting Complaint
        • Presenting Complaint (VeNom)
        • Pricing Group
        • Product Group
        • Product Income Type
        • Reminder Group
        • Report Macros
        • Report Type
        • Species
        • Species (IDEXX)
        • State
        • Suburb
        • Supplier Account Type
        • Supplier Type
        • Tax Type
        • Units of Measure
        • Units of Measure Group
        • User Name Format
        • User Type
        • Veterinary Speciality
        • Visit Reason
        • Visit Reason (VeNom)
        • Confirm Delete
        • Confirm New
        • Confirm Replace
      • HL7
        • Connectors
          • HL7 MLLP Receiver
          • HL7 MLLP Sender
          • Messages
        • Mappings
          • Cubex HL7 Mapping
          • HL7 Mapping
          • IDEXX HL7 Mapping
        • Services
          • Laboratory
          • Laboratory Service Group
          • Patient Event Service
          • Pharmacy
          • Pharmacy Group
      • Jobs
        • Medical Record Locker
        • Document Loader
        • ESCI Inbox Reader
        • Appointment Reminder Sender
        • Patient Reminder Queue
        • Patient Reminder Sender
        • Pharmacy Order Discontinuation
        • Scheduled Report
      • Users
        • Confirm Delete
        • Create/Edit/View
        • Select
      • Groups
        • Confirm Delete
        • Create/Edit/View
      • Roles
        • Confirm Delete
        • Create/Edit/View
      • Authorities
        • Confirm Delete
        • Create/Edit/View
      • Archetypes
        • Confirm Delete
        • Create/Edit/View
      • Style Sheets
      • System
        • Application Caches
        • Diagnostics
        • Document Locks
        • Plugins
        • Sessions
    • Help
    • How To
      • Administering OpenVPMS
        • Backup
        • Housekeeping
      • Appointment Reminders
      • Correct 'patient added to wrong customer'
      • Deputy Integration
      • Email template Tips - Jaspersoft Studio
      • Email Template Tips - Open Office
      • HL7 Laboratories
      • HL7 Pharmacies
      • Online Bookings
      • Online insurance claims with PetSure VetHub
      • Orders and Deliveries
      • Over the Counter Refund
      • Patients and Customers - Adding
      • Patients and Customers - Finding
      • Print General Labels
      • Restrict what products are available at each location
      • Rostering
      • Smart Flow Sheet integration
      • Test Reminders
      • Use Gmail to send mail
    • Reference
      • Audit
      • Caching
      • Functions - JXPath Extensions
      • Functions - XPath
      • Help Topics
      • HL7
      • Reminder Export format
      • Report fields
      • Reports and Documents
      • Searching
      • Setup
        • Email
        • Multiple systems
        • Other countries/jurisdictions
        • Propercasing
        • SMS
        • Times, Dates and Language
      • Style - Colours
      • Style - Column Widths
      • Style - Labels
      • Style - Site
      • Tuning
    • Installing OpenVPMS
      • Browser Compatibility
      • Data Migration
      • Locale and Fonts - Unix
      • Locale and Fonts - Windows
      • New Installation
      • Requirements
      • Security
      • Subscription
      • Upgrade an existing system
        • Obsolete Document Templates
      • Upgrade to a new machine
    • New in 2.1
      • Implementation Checklist
      • Known Issues
    • Preferences
    • Troubleshooting
  • Online Documentation (2.0)
    • Introduction
      • Common Buttons
      • Common Screens
        • Edit
        • Email
          • Attach Document
          • Attach File
        • Print
        • Select
        • Upload File
      • Getting Around
      • Screen Layout
      • Clicks and Keys
      • Data Entry
      • Wildcards
      • Reporting
      • Press Alt-F1 for Help
    • Concepts
      • Accounting
      • Active/Deactivated
      • Addresses
      • Alerts
      • Barcodes
      • Categories and Classifications
      • Contacts
      • Deposit Accounts
      • Discounts
      • Documents
      • Error Handling
      • ESCI
      • Estimates
      • HL7
      • Identities
      • IDs
      • Insurance
      • Investigations
      • Local Procedures
      • Macros
      • Medical Record Locking
      • Messages
      • Names
      • OTC - Over The Counter
      • Payment Types
      • Practice and Locations
      • Prescriptions
      • Pricing
      • Pricing Updates
      • Printing
      • Problems
      • Product Batches
      • Products
      • Reminders
      • Reports, Forms, Letters and Documents
      • Schedules, Work Lists and Workflow
      • SMS
      • Stock Control
      • Suppliers
      • Taxes
      • Tills
      • Users
      • Visits
      • Workspaces
    • Customers
      • Information
        • Create/Edit
        • Confirm Delete
        • Confirm Merge
        • Customer Alerts
      • Documents
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Letter
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
      • Estimates
        • Create/Edit Estimate
        • Confirm Delete
        • Confirm Finalise
        • Confirm Invoice
      • Charges
        • Counter Sale
        • Credit
        • Invoice
          • Invoice Orders and Returns
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
        • Confirm Payment
      • Payments
        • Create/Edit Payment
        • Create/Edit Refund
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Account
        • Adjustments
          • Bad Debt Adjustment
          • Credit Adjustment
          • Debit Adjustment
          • Opening Balance
        • Balance Check
        • Confirm Adjust
        • Confirm Reverse
      • Communication
        • Confirm Delete
        • Create/Edit Alert
        • Create/Edit Email
        • Create/Edit Mail
        • Create/Edit Note
        • Create/Edit Phone
        • Create/Edit SMS
      • Select
      • SMS
    • Patients
      • Information
        • Confirm Delete
        • Confirm Merge
        • Create/Edit
          • Select Referral Veterinarian
      • Insurance
        • Create/Edit Insurance Claim
        • Create/Edit Insurance Policy
      • Medical Records
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
        • Create/Edit Alert
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Image
        • Create/Edit Investigation
        • Create/Edit Letter
        • Create/Edit Medication
        • Create/Edit Note
        • Create/Edit Prescription
        • Create/Edit Problem
          • Problem Presenting Complaint/Diagnosis selection
        • Create/Edit Reminder
        • Create/Edit Visit
        • Add Problem to Visit
        • Create/Edit Weight
        • New Medication Record prompt
        • New Visit & Note
      • Select
    • Suppliers
      • Information
        • Edit Manufacturer
        • Edit Supplier (Organisation)
        • Edit Supplier (Person)
        • Edit Practice
        • Edit Veterinarian
        • Tabs
        • Confirm Delete
        • Confirm New
        • SMS
        • Create/Edit Insurer
      • Documents
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Letter
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
      • Orders
        • Generate Orders
        • Edit Order
        • Confirm Delete
        • Confirm Finalise
      • Deliveries
        • Select
        • Edit Delivery
        • Edit Return
        • Confirm Finalise
        • Confirm Invoice
        • Confirm New
        • Confirm Reverse
      • Charges
        • Edit Credit
        • Edit Invoice
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Payments
        • Create/Edit Payment
        • Edit Refund
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Account
        • Confirm Reverse
      • Select
    • Workflow
      • Scheduling
        • Appointment
        • Calendar Block
        • Confirm Delete
        • Copy Series
        • Delete Series
        • Edit Series
        • Move Series
      • Work Lists
        • Task
        • Confirm Delete
        • Worklist Document Print
      • Messaging
        • Confirm Delete
        • New/Reply/Forward
      • Investigations
      • Visit Editor
        • Summary
          • Confirm Delete
          • Confirm New
        • Invoice
        • Reminders & Alerts
          • Confirm Delete
          • Confirm New
          • Confirm Resend
        • Documents
          • Confirm Delete
          • Confirm New
        • Prescriptions
          • Confirm Delete
        • Estimates
          • Confirm Delete
          • Confirm Finalise
          • Confirm Invoice
      • Check-Out Print
      • Customer Orders
        • Customer Pharmacy Order
        • Customer Pharmacy Return
    • Products
      • Information
        • Confirm Copy
        • Confirm New
        • Create/Edit/View Medication
        • Create/Edit/View Merchandise
        • Create/Edit/View Price Template
        • Create/Edit/View Product Template
        • Create/Edit/View Service
        • Export Prices
        • Import Prices
          • Price Import Date Formats
          • Price Import Errors
        • Tabs
      • Stock Management
        • Stock Adjustment Create/Edit
        • Stock Transfer Create/Edit
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
        • Confirm Print
        • Export Stock
        • Import Stock
      • Batches
        • Create/Edit/View
      • Product Select
    • Reporting
      • Till Balancing
        • Confirm Adjust
        • Confirm Clear
        • Confirm Start Clear Till
        • Confirm Till
      • Deposits
        • Confirm Deposit
      • Debtors
        • Confirm End Period
        • Confirm Report
        • Confirm Statements
      • Work In Progress
        • Confirm Report
      • Reminders
        • Errors
        • Resend
        • Send
      • Reports
        • Report Criteria
    • Administration
      • Organisation
        • Deposit Accounts
          • Select
        • Insurance Service
        • Mail Server
        • OTC
          • Select
        • Practice
          • Select
        • Practice Location
          • Select
        • Schedule
          • Select
        • Schedule View
          • Select
        • SMS Configuration: Clickatell SMTP Connection
        • SMS Configuration: Generic Email Gateway
          • Select
        • SMS Configuration: SMSGlobal Email2SMS
        • Stock Location
          • Select
        • Till
          • Select
        • Work List
          • Select
        • Work List View
          • Select
        • Confirm Delete
        • Confirm New
      • Types
        • Appointment
        • Cage Type
        • Calendar Block
        • Discount
          • Select
        • Discount Group
          • Select
        • Investigation
        • Online Booking Times
        • Patient Alert Type
        • Product
        • Reminder
        • Reminder Configuration
        • Smart Flow Sheet Configuration
        • Task
        • Confirm Delete
        • Confirm New
      • Templates
        • Appointment Reminder SMS Templates
          • Create/Edit/View
        • Email Templates
          • Create/Edit/View
        • Letterhead & Document Control
          • Create/Edit/View
        • Patient Reminder SMS Template
        • Document Templates
          • Create/Edit/View
          • Summary
        • Delete Template
        • Select
      • Lookups
        • Address Format
        • Bank
        • Breed
        • Colour
        • Contact Purpose
        • Country
        • Credit Card
        • Currency
        • Custom Payment Type
        • Customer Account Type
        • Customer Alert Type
        • Customer Communication Reason
        • Customer Insurance
        • Customer Referral
        • Customer Type
        • Customer Vet
        • Demographic Update
        • Diagnosis
        • Diagnosis (VeNom)
        • Duration Formats
        • File Name Format
        • Macro
        • Message Reason
        • Message Status
        • Patient Alert Class
        • Person Title
        • Practice Type
        • Presenting Complaint
        • Presenting Complaint (VeNom)
        • Pricing Group
        • Product Group
        • Product Income Type
        • Reminder Group
        • Report Macros
        • Report Type
        • Species
        • Species (IDEXX)
        • State
        • Suburb
        • Supplier Account Type
        • Supplier Type
        • Tax Type
        • Units of Measure
        • Units of Measure Group
        • User Name Format
        • User Type
        • Veterinary Speciality
        • Visit Reason
        • Visit Reason (VeNom)
        • Confirm Delete
        • Confirm New
        • Confirm Replace
      • HL7
        • Connectors
          • HL7 MLLP Receiver
          • HL7 MLLP Sender
          • Messages
        • Mappings
          • Cubex HL7 Mapping
          • HL7 Mapping
          • IDEXX HL7 Mapping
        • Services
          • Laboratory
          • Laboratory Service Group
          • Patient Event Service
          • Pharmacy
          • Pharmacy Group
      • Jobs
        • Medical Record Locker
        • Document Loader
        • ESCI Inbox Reader
        • Appointment Reminder Sender
        • Patient Reminder Queue
        • Patient Reminder Sender
        • Scheduled Report
      • Users
        • Confirm Delete
        • Create/Edit/View
        • Select
      • Groups
        • Confirm Delete
        • Create/Edit/View
      • Roles
        • Confirm Delete
        • Create/Edit/View
      • Authorities
        • Confirm Delete
        • Create/Edit/View
      • Archetypes
        • Confirm Delete
        • Create/Edit/View
      • Style Sheets
      • System
        • Document Locks
        • Plugins
        • Sessions
    • Help
    • How To
      • Administering OpenVPMS
        • Backup
        • Housekeeping
      • Appointment Reminders
      • Correct 'patient added to wrong customer'
      • Email template Tips - Jaspersoft Studio
      • Email Template Tips - Open Office
      • HL7 Laboratories
      • HL7 Pharmacies
      • Online Bookings
      • Online insurance claims with PetSure VetHub
      • Orders and Deliveries
      • Over the Counter Refund
      • Patients and Customers - Adding
      • Patients and Customers - Finding
      • Print General Labels
      • Restrict what products are available at each location
      • Smart Flow Sheet integration
      • Test Reminders
      • Use Gmail to send mail
    • Reference
      • Audit
      • Caching
      • Functions - JXPath Extensions
      • Functions - XPath
      • Help Topics
      • HL7
      • Reminder Export format
      • Report fields
      • Reports and Documents
      • Searching
      • Setup
        • Email
        • Multiple systems
        • Other countries/jurisdictions
        • Propercasing
        • SMS
        • Times, Dates and Language
      • Style - Colours
      • Style - Column Widths
      • Style - Labels
      • Style - Site
      • Tuning
    • Installing OpenVPMS
      • Browser Compatibility
      • Data Migration
      • Locale and Fonts - Unix
      • Locale and Fonts - Windows
      • New Installation
      • Requirements
      • Security
      • Subscription
      • Upgrade an existing system
        • Obsolete Document Templates
      • Upgrade to a new machine
    • New in 2.0
      • Implementation Checklist
      • Known Issues
    • Preferences
    • Troubleshooting
  • Online Documentation (1.9)
    • Introduction
      • Common Buttons
      • Common Screens
        • Edit
        • Email
          • Attach Document
          • Attach File
        • Print
        • Select
        • Upload File
      • Getting Around
      • Screen Layout
      • Clicks and Keys
      • Data Entry
      • Wildcards
      • Reporting
      • Press Alt-F1 for Help
    • Concepts
      • Accounting
      • Active/Deactivated
      • Addresses
      • Alerts
      • Barcodes
      • Categories and Classifications
      • Contacts
      • Deposit Accounts
      • Discounts
      • Documents
      • Error Handling
      • ESCI
      • Estimates
      • HL7
      • Identities
      • IDs
      • Insurance
      • Investigations
      • Local Procedures
      • Macros
      • Medical Record Locking
      • Messages
      • Names
      • OTC - Over The Counter
      • Payment Types
      • Practice and Locations
      • Prescriptions
      • Pricing
      • Pricing Updates
      • Printing
      • Problems
      • Product Batches
      • Products
      • Reminders
      • Reports, Forms, Letters and Documents
      • Schedules, Work Lists and Workflow
      • SMS
      • Stock Control
      • Suppliers
      • Taxes
      • Tills
      • Users
      • Visits
      • Workspaces
    • Customers
      • Information
        • Create/Edit
        • Confirm Delete
        • Confirm Merge
        • Customer Alerts
      • Documents
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Letter
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
      • Estimates
        • Create/Edit Estimate
        • Confirm Delete
        • Confirm Finalise
        • Confirm Invoice
      • Charges
        • Counter Sale
        • Credit
        • Invoice
          • Invoice Orders and Returns
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
        • Confirm Payment
      • Payments
        • Create/Edit Payment
        • Create/Edit Refund
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Account
        • Adjustments
          • Bad Debt Adjustment
          • Credit Adjustment
          • Debit Adjustment
          • Opening Balance
        • Balance Check
        • Confirm Adjust
        • Confirm Reverse
      • Communication
        • Confirm Delete
        • Create/Edit Alert
        • Create/Edit Email
        • Create/Edit Mail
        • Create/Edit Note
        • Create/Edit Phone
        • Create/Edit SMS
      • Select
      • SMS
    • Patients
      • Information
        • Confirm Delete
        • Confirm Merge
        • Create/Edit
          • Select Referral Veterinarian
      • Medical Records
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
        • Create/Edit Alert
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Image
        • Create/Edit Investigation
        • Create/Edit Letter
        • Create/Edit Medication
        • Create/Edit Note
        • Create/Edit Prescription
        • Create/Edit Problem
          • Problem Presenting Complaint/Diagnosis selection
        • Create/Edit Reminder
        • Create/Edit Visit
        • Add Problem to Visit
        • Create/Edit Weight
        • New Medication Record prompt
      • Select
    • Suppliers
      • Information
        • Edit Manufacturer
        • Edit Supplier (Organisation)
        • Edit Supplier (Person)
        • Edit Practice
        • Edit Veterinarian
        • Tabs
        • Confirm Delete
        • Confirm New
        • SMS
      • Documents
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Letter
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
      • Orders
        • Generate Orders
        • Edit Order
        • Confirm Delete
        • Confirm Finalise
      • Deliveries
        • Select
        • Edit Delivery
        • Edit Return
        • Confirm Finalise
        • Confirm Invoice
        • Confirm New
        • Confirm Reverse
      • Charges
        • Edit Credit
        • Edit Invoice
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Payments
        • Create/Edit Payment
        • Edit Refund
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Account
        • Confirm Reverse
      • Select
    • Workflow
      • Scheduling
        • Appointment
        • Calendar Block
        • Confirm Delete
        • Copy Series
        • Delete Series
        • Edit Series
        • Move Series
      • Work Lists
        • Task
        • Confirm Delete
        • Worklist Document Print
      • Messaging
        • Confirm Delete
        • New/Reply/Forward
      • Investigations
      • Visit Editor
        • Summary
          • Confirm Delete
          • Confirm New
        • Invoice
        • Reminders & Alerts
          • Confirm Delete
          • Confirm New
          • Confirm Resend
        • Documents
          • Confirm Delete
          • Confirm New
        • Prescriptions
          • Confirm Delete
        • Estimates
          • Confirm Delete
          • Confirm Finalise
          • Confirm Invoice
      • Check-Out Print
      • Customer Orders
    • Products
      • Information
        • Confirm Copy
        • Confirm New
        • Create/Edit/View Medication
        • Create/Edit/View Merchandise
        • Create/Edit/View Price Template
        • Create/Edit/View Product Template
        • Create/Edit/View Service
        • Export Prices
        • Import Prices
          • Price Import Date Formats
          • Price Import Errors
        • Tabs
      • Stock Management
        • Stock Adjustment Create/Edit
        • Stock Transfer Create/Edit
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
        • Confirm Print
        • Export Stock
        • Import Stock
      • Batches
        • Create/Edit/View
      • Product Select
    • Reporting
      • Till Balancing
        • Confirm Adjust
        • Confirm Clear
        • Confirm Start Clear Till
        • Confirm Till
      • Deposits
        • Confirm Deposit
      • Debtors
        • Confirm End Period
        • Confirm Report
        • Confirm Statements
      • Work In Progress
        • Confirm Report
      • Reminders
        • Confirm Report
      • Reports
        • Report Criteria
    • Administration
      • Organisation
        • Deposit Accounts
          • Select
        • Job Configuration: Appointment Reminder Sender
        • Job Configuration: Document Loader
        • Job Configuration: ESCI Inbox Reader
        • Job Configuration: Medical Record Locker
        • Mail Server
        • OTC
          • Select
        • Practice
          • Select
        • Practice Location
          • Select
        • Schedule
          • Select
        • Schedule View
          • Select
        • SMS Configuration: Clickatell SMTP Connection
        • SMS Configuration: Generic Email Gateway
          • Select
        • SMS Configuration: SMSGlobal Email2SMS
        • Stock Location
          • Select
        • Till
          • Select
        • Work List
          • Select
        • Work List View
          • Select
        • Confirm Delete
        • Confirm New
      • Types
        • Appointment
        • Cage Type
        • Calendar Block
        • Discount
          • Select
        • Discount Group
          • Select
        • Investigation
        • Product
        • Reminder
        • Task
        • Confirm Delete
        • Confirm New
      • Templates
        • Appointment Reminder SMS Templates
          • Create/Edit/View
        • Email Templates
          • Create/Edit/View
        • Letterhead & Document Control
          • Create/Edit/View
        • Patient Reminder SMS Template
        • Document Templates
          • Create/Edit/View
          • Summary
        • Delete Template
        • Select
      • Lookups
        • Bank
        • Breed
        • Colour
        • Contact Purpose
        • Country
        • Credit Card
        • Currency
        • Custom Payment Type
        • Customer Account Type
        • Customer Alert Type
        • Customer Communication Reason
        • Customer Insurance
        • Customer Referral
        • Customer Type
        • Customer Vet
        • Demographic Update
        • Diagnosis
        • Diagnosis (VeNom)
        • Duration Formats
        • File Name Format
        • Macro
        • Message Reason
        • Message Status
        • Patient Alert Type
        • Person Title
        • Practice Type
        • Presenting Complaint
        • Presenting Complaint (VeNom)
        • Pricing Group
        • Product Group
        • Product Income Type
        • Reminder Group
        • Report Macros
        • Report Type
        • Species
        • Species (IDEXX)
        • State
        • Suburb
        • Supplier Account Type
        • Supplier Type
        • Tax Type
        • Units of Measure
        • Units of Measure Group
        • User Name Format
        • User Type
        • Veterinary Speciality
        • Visit Reason
        • Visit Reason (VeNom)
        • Confirm Delete
        • Confirm New
        • Confirm Replace
      • HL7
        • Connectors
          • HL7 MLLP Receiver
          • HL7 MLLP Sender
          • Messages
        • Mappings
          • Cubex HL7 Mapping
          • HL7 Mapping
          • IDEXX HL7 Mapping
        • Services
          • Laboratory
          • Laboratory Service Group
          • Patient Event Service
          • Pharmacy
          • Pharmacy Group
      • Users
        • Confirm Delete
        • Create/Edit/View
        • Select
        • Select Clinician
      • Groups
        • Confirm Delete
        • Create/Edit/View
      • Roles
        • Confirm Delete
        • Create/Edit/View
      • Authorities
        • Confirm Delete
        • Create/Edit/View
      • Archetypes
        • Confirm Delete
        • Create/Edit/View
      • Style Sheets
      • System
    • Help
    • How To
      • Administering OpenVPMS
        • Backup
        • Housekeeping
      • Appointment Reminders
      • Correct 'patient added to wrong customer'
      • Email Template Tips
      • HL7 Laboratories
      • HL7 Pharmacies
      • Orders and Deliveries
      • Over the Counter Refund
      • Patients and Customers - Adding
      • Patients and Customers - Finding
      • Print General Labels
      • Restrict what products are available at each location
      • Smart Flow Sheet integration
      • Use Gmail to send mail
    • Reference
      • Audit
      • Caching
      • Functions - JXPath Extensions
      • Functions - XPath
      • Help Topics
      • HL7
      • Reminder Export format
      • Report fields
      • Reports and Documents
      • Searching
      • Setup
        • Email
        • Multiple systems
        • Other countries/jurisdictions
        • Propercasing
        • SMS
        • Times, Dates and Language
      • Style - Colours
      • Style - Column Widths
      • Style - Labels
      • Style - Site
      • Tuning
    • Installing OpenVPMS
      • Browser Compatibility
      • Data Migration
      • Locale and Fonts - Unix
      • Locale and Fonts - Windows
      • New Installation
      • Requirements
      • Security
      • Subscription
      • Upgrade an existing system
        • Obsolete Document Templates
      • Upgrade to a new machine
    • New in 1.9
      • Implementation Checklist
      • Known Issues
    • Preferences
    • Troubleshooting
  • Online Documentation (1.8)
    • Introduction
      • Common Buttons
      • Common Screens
        • Edit
        • Email
          • Attach Document
          • Attach File
        • Print
        • Select
        • Upload File
      • Getting Around
      • Screen Layout
      • Clicks and Keys
      • Data Entry
      • Wildcards
      • Reporting
      • Press Alt-F1 for Help
    • Concepts
      • Accounting
      • Active/Deactivated
      • Addresses
      • Alerts
      • Barcodes
      • Categories and Classifications
      • Contacts
      • Deposit Accounts
      • Discounts
      • Documents
      • Error Handling
      • ESCI
      • Estimates
      • HL7
      • Identities
      • IDs
      • Insurance
      • Investigations
      • Local Procedures
      • Macros
      • Messages
      • Names
      • OTC - Over The Counter
      • Payment Types
      • Practice and Locations
      • Prescriptions
      • Pricing
      • Pricing Updates
      • Printing
      • Problems
      • Product Batches
      • Products
      • Reminders
      • Reports, Forms, Letters and Documents
      • Schedules, Work Lists and Workflow
      • SMS
      • Stock Control
      • Suppliers
      • Taxes
      • Tills
      • Users
      • Visits
      • Workspaces
    • Customers
      • Information
        • Create/Edit
        • Confirm Delete
        • Confirm Merge
        • Customer Alerts
      • Documents
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Letter
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
      • Estimates
        • Create/Edit Estimate
        • Confirm Delete
        • Confirm Finalise
        • Confirm Invoice
      • Charges
        • Counter Sale
        • Credit
        • Invoice
          • Invoice Orders and Returns
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
        • Confirm Payment
      • Payments
        • Create/Edit Payment
        • Create/Edit Refund
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Account
        • Adjustments
          • Bad Debt Adjustment
          • Credit Adjustment
          • Debit Adjustment
          • Opening Balance
        • Balance Check
        • Confirm Adjust
        • Confirm Reverse
      • Notes & Alerts
        • Confirm Delete
        • Create/Edit Alert
        • Create/Edit Note
      • Select
      • SMS
    • Patients
      • Information
        • Confirm Delete
        • Confirm Merge
        • Create/Edit
          • Select Referral Veterinarian
      • Medical Records
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
        • Create/Edit Alert
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Image
        • Create/Edit Investigation
        • Create/Edit Letter
        • Create/Edit Medication
        • Create/Edit Note
        • Create/Edit Prescription
        • Create/Edit Problem
          • Problem Presenting Complaint/Diagnosis selection
        • Create/Edit Reminder
        • Create/Edit Visit
        • Add Problem to Visit
        • Create/Edit Weight
        • New Medication Record prompt
      • Select
    • Suppliers
      • Information
        • Edit Manufacturer
        • Edit Supplier (Organisation)
        • Edit Supplier (Person)
        • Edit Practice
        • Edit Veterinarian
        • Tabs
        • Confirm Delete
        • Confirm New
        • SMS
      • Documents
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Letter
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
      • Orders
        • Generate Orders
        • Edit Order
        • Confirm Delete
        • Confirm Finalise
      • Deliveries
        • Select
        • Edit Delivery
        • Edit Return
        • Confirm Finalise
        • Confirm Invoice
        • Confirm New
        • Confirm Reverse
      • Charges
        • Edit Credit
        • Edit Invoice
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Payments
        • Create/Edit Payment
        • Edit Refund
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Account
        • Confirm Reverse
      • Select
    • Workflow
      • Scheduling
        • Appointment
        • Confirm Delete
        • Copy Appointment Series
        • Delete Appointment Series
        • Edit Appointment Series
        • Move Appointment Series
      • Work Lists
        • Task
        • Confirm Delete
        • Worklist Document Print
      • Messaging
        • Confirm Delete
        • New/Reply/Forward
      • Investigations
      • Visit Editor
        • Summary
          • Confirm Delete
          • Confirm New
        • Invoice
        • Reminders & Alerts
          • Confirm Delete
          • Confirm New
          • Confirm Resend
        • Documents
          • Confirm Delete
          • Confirm New
        • Prescriptions
          • Confirm Delete
        • Estimates
          • Confirm Delete
          • Confirm Finalise
          • Confirm Invoice
      • Check-Out Print
      • Customer Orders
    • Products
      • Information
        • Confirm Copy
        • Confirm New
        • Create/Edit/View Medication
        • Create/Edit/View Merchandise
        • Create/Edit/View Price Template
        • Create/Edit/View Product Template
        • Create/Edit/View Service
        • Export Prices
        • Import Prices
          • Price Import Date Formats
          • Price Import Errors
        • Tabs
      • Stock Management
        • Stock Adjustment Create/Edit
        • Stock Transfer Create/Edit
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
        • Confirm Print
        • Export Stock
        • Import Stock
      • Batches
        • Create/Edit/View
      • Product Select
    • Reporting
      • Till Balancing
        • Confirm Adjust
        • Confirm Clear
        • Confirm Start Clear Till
        • Confirm Till
      • Deposits
        • Confirm Deposit
      • Debtors
        • Confirm End Period
        • Confirm Report
        • Confirm Statements
      • Work In Progress
        • Confirm Report
      • Reminders
        • Confirm Report
      • Reports
        • Report Criteria
    • Administration
      • Organisation
        • Deposit Accounts
          • Select
        • Job Configuration: Document Loader
        • Job Configuration: ESCI Inbox Reader
        • OTC
          • Select
        • Practice
          • Select
        • Practice Location
          • Select
        • SMS Configuration: Clickatell SMTP Connection
        • SMS Configuration: Generic Email Gateway
          • Select
        • SMS Configuration: SMSGlobal Email2SMS
        • Schedule
          • Select
        • Schedule View
          • Select
        • Stock Location
          • Select
        • Till
          • Select
        • Work List
          • Select
        • Work List View
          • Select
        • Confirm Delete
        • Confirm New
      • Types
        • Appointment
        • Discount
          • Select
        • Discount Group
          • Select
        • Investigation
        • Product
        • Reminder
        • Task
        • Confirm Delete
        • Confirm New
      • Templates
        • Create/Edit/View
        • Delete Template
        • Select
        • Summary
      • Lookups
        • Bank
        • Breed
        • Colour
        • Contact Purpose
        • Country
        • Credit Card
        • Currency
        • Custom Payment Type
        • Customer Account Type
        • Customer Alert Type
        • Customer Insurance
        • Customer Note Category
        • Customer Referral
        • Customer Type
        • Customer Vet
        • Demographic Update
        • Pricing Group
        • Report Type
        • Diagnosis (VeNom)
        • Diagnosis
        • File Name Format
        • Presenting Complaint (VeNom)
        • Presenting Complaint
        • Duration Formats
        • Macro
        • Message Reason
        • Message Status
        • Patient Alert Type
        • Person Title
        • Practice Type
        • Product Group
        • Confirm Delete
        • Confirm New
        • Confirm Replace
        • Product Income Type
        • Reminder Group
        • Report Macros
        • Species
        • State
        • Suburb
        • Supplier Account Type
        • Supplier Type
        • Tax Type
        • Units of Measure
        • Units of Measure Group
        • User Type
        • Veterinary Speciality
        • Visit Reason
      • HL7
        • Connectors
          • HL7 MLLP Receiver
          • HL7 MLLP Sender
          • Messages
        • Services
          • Patient Event Service
          • Pharmacy
          • Pharmacy Group
      • Users
        • Confirm Delete
        • Create/Edit/View
        • Select
      • Groups
        • Confirm Delete
        • Create/Edit/View
      • Roles
        • Confirm Delete
        • Create/Edit/View
      • Authorities
        • Confirm Delete
        • Create/Edit/View
      • Archetypes
        • Confirm Delete
        • Create/Edit/View
      • Style Sheets
    • Help
    • How To
      • Administering OpenVPMS
        • Backup
        • Housekeeping
      • Correct 'patient added to wrong customer'
      • HL7 Pharmacies
      • Orders and Deliveries
      • Over the Counter Refund
      • Patients and Customers - Adding
      • Patients and Customers - Finding
    • Reference
      • Audit
      • Caching
      • Help Topics
      • JXPath Extension Functions
      • Links to other reference material
      • Reminder Export format
      • Report fields
      • Reports and Documents
      • Setup
        • Email
        • Multiple systems
        • Other countries/jurisdictions
        • Propercasing
        • SMS
        • Times, Dates and Language
      • Style - Colours
      • Style - Column Widths
      • Style - Labels
      • Style - Site
      • Tuning
      • XPath Functions
      • HL7
    • Installing OpenVPMS
      • Browser Compatibility
      • Data Migration
      • New Installation
      • Requirements
      • Security
      • Subscription
      • Upgrade an existing system
      • Upgrade to a new machine
    • New in 1.8
      • Implementation Checklist
      • Known Issues
    • Troubleshooting
  • Online Documentation (1.7)
    • Introduction
      • Screen Layout
      • Getting Around
      • Clicks and Keys
      • Common Buttons
      • Data Entry
      • Wildcards
      • Common Screens
        • Edit
        • Email
          • Attach Document
          • Attach File
        • Print
        • Select
        • Upload File
      • Reporting
      • Press Alt-F1 for Help
    • Concepts
      • Accounting
      • Active/Deactivated
      • Addresses
      • Alerts
      • Barcodes
      • Categories and Classifications
      • Contacts
      • Deposit Accounts
      • Discounts
      • Documents
      • Error Handling
      • ESCI
      • Estimates
      • Identities
      • IDs
      • Insurance
      • Investigations
      • Local Procedures
      • Macros
      • Messages
      • Names
      • OTC - Over The Counter
      • Payment Types
      • Practice and Locations
      • Prescriptions
      • Pricing
      • Pricing Updates
      • Printing
      • Problems
      • Products
      • Reminders
      • Reports, Forms, Letters and Documents
      • Schedules, Work Lists and Workflow
      • SMS
      • Stock Control
      • Suppliers
      • Taxes
      • Tills
      • Users
      • Visits
      • Workspaces
    • Customers
      • Information
        • Create/Edit
        • Confirm Delete
        • Confirm Merge
        • Customer Alerts
      • Documents
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Letter
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
      • Estimates
        • Create/Edit Estimate
        • Confirm Delete
        • Confirm Finalise
        • Confirm Invoice
      • Charges
        • Counter Sale
        • Credit
        • Invoice
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
        • Confirm Payment
      • Payments
        • Create/Edit Payment
        • Create/Edit Refund
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Account
        • Adjustments
          • Bad Debt Adjustment
          • Credit Adjustment
          • Debit Adjustment
          • Opening Balance
        • Balance Check
        • Confirm Adjust
        • Confirm Reverse
      • Notes & Alerts
        • Confirm Delete
        • Create/Edit Alert
        • Create/Edit Note
      • Select
      • SMS
    • Patients
      • Information
        • Confirm Delete
        • Confirm Merge
        • Create/Edit
      • Medical Records
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
        • Create/Edit Alert
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Image
        • Create/Edit Investigation
        • Create/Edit Letter
        • Create/Edit Medication
        • Create/Edit Note
        • Create/Edit Prescription
        • Create/Edit Problem
        • Create/Edit Reminder
        • Create/Edit Visit
        • Create/Edit Weight
        • New Medication Record prompt
      • Select
    • Suppliers
      • Information
        • Edit Supplier (Organisation)
        • Edit Supplier (Person)
        • Edit Practice
        • Edit Veterinarian
        • Tabs
        • Confirm Delete
        • Confirm New
        • SMS
      • Documents
        • Create/Edit Attachment
        • Create/Edit Form
        • Create/Edit Letter
        • Confirm Delete
        • Confirm New
        • Confirm Refresh
      • Orders
        • Generate Orders
        • Edit Order
        • Confirm Delete
        • Confirm Finalise
      • Deliveries
        • Select
        • Edit Delivery
        • Edit Return
        • Confirm Finalise
        • Confirm Invoice
        • Confirm New
        • Confirm Reverse
      • Charges
        • Edit Credit
        • Edit Invoice
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Payments
        • Create/Edit Payment
        • Edit Refund
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
      • Account
        • Confirm Reverse
      • Select
    • Workflow
      • Scheduling
        • Appointment
        • Confirm Delete
      • Work Lists
        • Task
        • Confirm Delete
      • Messaging
        • Confirm Delete
        • New/Reply/Forward
      • Investigations
      • Visit Editor
        • Summary
          • Confirm Delete
          • Confirm New
        • Invoice
        • Reminders & Alerts
          • Confirm Delete
          • Confirm New
          • Confirm Resend
        • Documents
          • Confirm Delete
          • Confirm New
        • Prescriptions
          • Confirm Delete
        • Estimates
          • Confirm Delete
          • Confirm Finalise
          • Confirm Invoice
      • Check-Out Print
    • Products
      • Information
        • Confirm Copy
        • Confirm New
        • Create/Edit/View Medication
        • Create/Edit/View Merchandise
        • Create/Edit/View Price Template
        • Create/Edit/View Product Template
        • Create/Edit/View Service
        • Export Prices
        • Import Prices
          • Price Import Date Formats
          • Price Import Errors
        • Tabs
      • Stock Management
        • Stock Adjustment Create/Edit
        • Stock Transfer Create/Edit
        • Confirm Delete
        • Confirm Finalise
        • Confirm New
        • Confirm Print
      • Product Select
    • Reporting
      • Till Balancing
        • Confirm Adjust
        • Confirm Clear
        • Confirm Start Clear Till
        • Confirm Till
      • Deposits
        • Confirm Deposit
      • Debtors
        • Confirm End Period
        • Confirm Report
        • Confirm Statements
      • Work In Progress
        • Confirm Report
      • Reminders
        • Confirm Report
      • Reports
        • Report Criteria
    • Administration
      • Organisation
        • Deposit Accounts
          • Select
        • OTC
          • Select
        • Practice
          • Select
        • Practice Location
          • Select
        • SMS Configuration: Clickatell SMTP Connection
        • SMS Configuration: Generic Email Gateway
          • Select
        • SMS Configuration: SMSGlobal Email2SMS
        • Schedule
          • Select
        • Schedule View
          • Select
        • Stock Location
          • Select
        • Till
          • Select
        • Work List
          • Select
        • Work List View
          • Select
        • Confirm Delete
        • Confirm New
        • Job Configuration: ESCI Inbox Reader
      • Types
        • Appointment
        • Discount
          • Select
        • Discount Group
          • Select
        • Investigation
        • Product
        • Reminder
        • Task
        • Confirm Delete
        • Confirm New
      • Templates
        • Create/Edit/View
        • Delete Template
        • Select
        • Summary
      • Lookups
        • Appointment Reason
        • Bank
        • Breed
        • Colour
        • Contact Purpose
        • Country
        • Credit Card
        • Currency
        • Custom Payment Type
        • Customer Account Type
        • Customer Alert Type
        • Customer Insurance
        • Customer Note Category
        • Customer Referral
        • Customer Type
        • Customer Vet
        • Demographic Update
        • Duration Formats
        • Macro
        • Message Reason
        • Message Status
        • Patient Alert Type
        • Person Title
        • Practice Type
        • Product Group
        • Product Income Type
        • Reminder Group
        • Report Macros
        • Species
        • State
        • Suburb
        • Supplier Account Type
        • Supplier Type
        • Tax Type
        • Units of Measure
        • Units of Measure Group
        • User Type
        • Veterinary Speciality
        • Confirm Delete
        • Confirm New
        • Confirm Replace
      • Users
        • Confirm Delete
        • Create/Edit/View
        • Select
      • Groups
        • Confirm Delete
        • Create/Edit/View
      • Roles
        • Confirm Delete
        • Create/Edit/View
      • Authorities
        • Confirm Delete
        • Create/Edit/View
      • Archetypes
        • Confirm Delete
        • Create/Edit/View
      • Style Sheets
    • Help
    • Reference
      • Audit
      • Help Topics
      • JXPath Extension Functions
      • Links to other reference material
      • Reminder Export format
      • Report fields
      • Reports and Documents
      • Setup
        • Email
        • Multiple systems
        • Propercasing
        • SMS
        • Times, Dates and Language
      • Style - Colours
      • Style - Column Widths
      • Style - Labels
      • Style - Site
      • Tuning
      • XPath Functions
    • New in 1.7
    • New in 1.7.1
    • Troubleshooting
  • Features
  • Community Documentation
    • 1.5 User Handbook Contents
      • System Overview
      • Navigation
        • Navigation and Layout
        • Searching
      • Customers
        • Basic Customer Information
        • Other Customer Functions
        • Payments, Charges, and Accounts
      • Patients
        • Basic Patient Information
        • Medical Records
      • Suppliers
      • Workflow
        • The 3 C's
        • Scheduling
        • Work Lists
        • Messaging
        • Investigations
      • Products
        • Product Types
        • Product Details
      • Reports
        • Till Balancing
        • Deposits
        • Debtors
        • Work in Progress
        • Reminders
        • Other Reports
      • Further Information
    • Document merging with Open Office Writer
    • Searching
    • Various Other Pages
      • Adding New Users
      • Business Continuity Plan Outline
      • Create a New Appointment for a New Customer
      • Creating And Using Macros
      • Elements
      • Glossary
      • How to make it easier to see where the cursor is
      • How to use a Report downloaded from the Community: Shared Resources Area
        • Report Download Instructions
      • Introduction to the web application
      • Searching a patient by microchip number
      • The Application Tree
      • Backing Up and Restoring Your OpenVPMS data
      • Discounts
      • Dispensing And Injection Fees
      • Reminders: Part 1 - Setup
      • Setting Up Email To SMS using Generic SMS Gateway: One User's Experience
      • The customer module
      • User Guide
    • Video tutorials
  • Implementors Handbook
    • Installation Documentation
      • Package Guidelines
      • Windows
        • Installing OpenVPMS on Windows 10
          • Setting up Win 7 tutorial
        • OpenVPMS Installation (Windows)
        • OpenVPMS (1.2) Installation on Vista (FR)
      • Linux
        • install problem
        • Installing on FreeBSD...
        • How to Setup Ubuntu Server ready to Install OpenVPMS
          • Enable OpenVPMS Logging in Ubuntu
          • Install Openoffice headless as a service in Ubuntu
        • Linux Install Guide
      • Mac (OSX)
    • Tweaks and customisation
      • Setting up Automatic Document Importing on Ubuntu
      • Adding gzip compression to tomcat to improve speed.
      • Auto-capitalisation
      • Configuring Your New Installation
      • Creating a Demo/Training Version of openVPMS on a Windows 7 Computer
      • Reminder Setup
      • Setting Up A Scheduled Task in Windows 7
      • Setting up electronic deliveries from Provet
    • Upgrade Documentation
      • Updating OpenVPMS to 1.2-Beta-1
      • Updating OpenVPMS to version 1.1
      • Upgrading to OpenVPMS version 1.3
      • Upgrading to OpenVPMS version 1.4
      • Upgrading to OpenVPMS version 1.5.1
      • Upgrading to OpenVPMS version 1.6
    • 1.5 Release Implementation Guide
      • Customer Alerts
      • Patient Alerts
      • Default View Highlight
      • Templates
      • Interactive Reminders
      • Medical Records Improvements
      • Charging Improvements
      • Macro Improvements
      • Workspace Improvements
      • Stock Control Improvements
      • Electronic Ordering and Deliveries
      • Patient Age Improvements
      • SMS Features
    • Anonymising a database
    • Data Migration
      • Notes from an RxWorks conversion
      • OpenVPMS Loader plugin for Pentaho Kettle
      • More Kettle tips and tricks
      • Another Kettle sample
      • iReports - tips and tricks
      • Using Kettle to load a product file
      • Using the Openvpms Docloader
  • Developer's Handbook
    • Getting started with OpenVPMS
    • Contributing code
    • Online Booking API
      • Online Booking API V1
      • Online Booking API V2
    • OpenvPMS ESCI (e-Supply Chain Interface)
    • Developing OpenVPMS with IntelliJIDEA Community Edition
    • List of OpenVPMS tables

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Thanks to our sponsors: gribbles veterinary pathologylyppardNovartis Animal Health
OpenVPMS is developed with the help of various tools including the Java profiler JProfiler logo